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Case Study – Empowering Customers with On-Demand Access to Business Tools

Gravitate Delivers Transaction Data to Customers Around the Globe in Near Real Time

A Fortune 100 energy company that is engaged in the gathering, transportation, fractionation, storage, and marketing of natural gas liquids (NGLs) partnered with capSpire to overhaul its legacy business model of sharing transaction-related data with its customers via email or snail mail. The client’s assets include gathering and processing plants with more than 55,000 miles of gas-gathering and NGL pipelines, 54 gas-processing plants, 13 NGL fractionation facilities, and two condensate-stabilization structures.

In managing the thousands of railcars involved in the transportation of NGLs among these assets, the manual means of matching bills of lading (BOLs) and waybills together, and sharing transaction data with customers, was unwieldy and time consuming for personnel. Using capSpire’s Gravitate solution, the client automated the data-sharing process with customers and enabled more direct, efficient, 24/7 communication online. As a result, the client realized substantial time and cost savings, and could reallocate resources toward more profitable activities.